Privacy Policy
Last Updated: 17 August 2026
At Guy Behind The Lens Photography & Films, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you interact with our website, social media pages, advertisements, enquiry forms, or services.
1. Information We Collect When you contact us, submit an enquiry, request a quotation, or book our services, we may collect information such as: -
Full name -
Phone number -
WhatsApp number -
Email address -
Wedding date -
Wedding or event location -
Type and number of events -
Photography and cinematography requirements -
Approximate budget -
Information you voluntarily provide in messages or enquiries If you become our client, we may also collect information reasonably necessary to provide our photography and cinematography services. We do not intentionally request sensitive personal information unless it is necessary for providing our services.
2. Information Collected Through Advertisements We may use advertising platforms such as Meta (Facebook and Instagram) to promote our services and receive enquiries. When you submit an enquiry through an advertising platform’s lead form, the information you provide may be shared with us by that platform so that we can respond to your enquiry. We use this information only for legitimate business purposes, including responding to your enquiry, checking availability, discussing your requirements, and providing quotations or packages.
3. How We Use Your Information We may use your information to: - Respond to your enquiries - Contact you by phone, WhatsApp, email, or other communication methods you provide - Check availability for your wedding or event date - Understand your photography and cinematography requirements - Prepare and provide quotations and packages - Schedule consultations or meetings - Provide photography, cinematography, editing, album and related services - Manage bookings and client communication - Improve our services and customer experience - Maintain records relating to enquiries, bookings and transactions - Communicate important information regarding an existing booking or service We will not use your personal information for unrelated purposes without an appropriate lawful basis or your consent where required.
4. Photography, Videos and Portfolio Use As a photography and cinematography business, we may use photographs and videos created during an event for portfolio, website, social media, advertising, promotional and marketing purposes where we have the appropriate permission or other lawful basis to do so. If you have concerns about the use of particular photographs or videos, please contact us and we will consider your request appropriately.
5. Sharing of Information We do not sell or rent your personal information. We may share information with trusted service providers or platforms where reasonably necessary to operate our business and provide our services. These may include: - Website and hosting providers - CRM or enquiry-management systems - Cloud storage and file-delivery services - Advertising and social media platforms - Payment or accounting service providers - Professional service providers where necessary - Members of our photography, cinematography, editing or production team where required to fulfil your booking We expect service providers handling personal information on our behalf to maintain appropriate safeguards and use the information only for relevant purposes. We may also disclose information where required by applicable law, legal process, or a lawful government or regulatory request.
6. Cookies and Website Technologies Our website or third-party services used on our website may use cookies, pixels, analytics tools or similar technologies to: - Improve website functionality - Understand website traffic and usage - Measure advertising performance - Improve our marketing - Provide relevant advertising where applicable You may be able to manage cookies through your browser or device settings.
7. Data Security We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
8. How Long We Keep Your Information We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests. When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal or business record-keeping requirements.
9. Your Choices and Rights Depending on applicable law, you may have rights regarding your personal information, including the ability to request information about how your personal data is being processed, request correction of inaccurate information, withdraw consent where processing is based on consent, or request deletion of personal information where applicable. You may also ask us to stop sending promotional communications. To make a privacy-related request, please contact us using the contact methods available on our website. We may need to verify your identity before processing certain requests.
10. Withdrawal of Consent Where we process personal information based on your consent, you may withdraw that consent by contacting us. Withdrawing consent does not affect processing that was lawfully carried out before the withdrawal. Please note that withdrawing consent or requesting deletion may affect our ability to provide certain services where the information is necessary for those services.
11. Third-Party Websites and Platforms Our website, advertisements and social media pages may contain links to third-party websites or services. We are not responsible for the privacy practices, security, content or policies of third-party websites or platforms. We recommend reviewing the privacy policy of any third-party service you use.
12. Children’s Privacy Our services are not specifically directed towards children. We do not knowingly collect personal information from children for independent marketing or advertising purposes. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
13. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws and regulations. Any updated version will be published on this page with a revised “Last Updated” date.
14. Contact Us If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your information is being used, please contact: Guy Behind The Lens Photography & Films Website: guybehindthelensphotographyandfilms.com You may contact us through the contact details provided on our website.
By submitting an enquiry through our website, social media pages, advertisements or lead forms, you acknowledge that you have read and understood this Privacy Policy and that your information may be processed for the purposes described above, subject to applicable law.